Reservation must be made at least one week before arrival with the following information:
• Name as per passport
• Passport Number
• Identity Card Number
• Nationality
• Gender
• Date of travel and departure

• 30% non-refundable deposit upon confirmation, balance payment 1 month before arrival
• Payments are non transferable
• Public holidays or long week end to be paid in full upon confirmation of booking
• Booking is not confirmed until payment is acknowledged received.

Payments for deposit can be made via Bank Transfer:
• Bank: Maybank Bhd
• A/C Holder : Gorgeous Milestone S/B
• A/C No. : 5630 4631 9160
• Swift Code: MBBEMYKL
• All banks’ charges to be borne by sender

• 100% charge for cancellation within 4 days before arrival date.
• 50% charge for cancellation 5 - 15 days before arrival.
• 30% charge for cancellation 16 - 30 days before arrival.
• No Refund for non utilised services.

(Our management are not liable for any and all non-utilisation of services due to acts of God or Force Majeure)


• All divers are to sign a waiver form before conducting any diving or any diving courses.
• All divers are to give proof of certification upon request, to show certification card and dive log.
• Dive Masters and Instructors must show proof of certification when conducting dives and courses at the dive base.
• The dive base has the right to ban any divers, Dive Master, Instructors for any further diving related activities in the event of any dive safety violation or any dive practices deemed unsafe or endangering to the environment.
• Non-utilised services are non refundable.

The management

140 Seberang Air Keruh, Pulau Perhentian Besar 22300 Besut Terengganu, Malaysia. Tel :+6019 - 289 6418
Copyright © 2019 Universal Diver. All rights reserved.